Troubleshooting

What if I can’t hear the game sound effects?

Check to be sure that the sound on each player device is turned on and the volume is maximized. For some devices, sound can be turned on or off separately for d ifferent uses or applications, so check your settings menu to ensure sound is turned on for all applications.

What if one of my devices gets stuck on a particular screen or disconnects from the Wi-Fi?

First, try these steps: Refresh your browser window to reload the page. Check your Wi-Fi connection. If that doesn’t solve your problem, you may need to close your browser and reopen it, switch to a different browser, or even restart your device. Here’s how to re -join the game once you’re back up and running: …

What if one of my devices gets stuck on a particular screen or disconnects from the Wi-Fi? Read More »